Upgrade. Remodel. Relax - Service Desk v24.2 is available now.

Keeping current matters! Upgrading to OpenText™ ZENworks Service Desk (ZSD) v24.2 will provide you with all the latest enhancements, new features, and improved integration capabilities, along with the highest level of security. Upgrading to ZENworks Service Desk v24.2 brings a relief in reporting, functionality, and other areas.Highlights include: • In-Place Upgrade for quick and easy access to the latest features • Bulk editing of Grouped Requests • Access the Request Group from the Request details. • Find all the Privileges exposed to easily configure those child options. • CMDB Manufacturers page modernization to the angular\spring coding for the same look at feel • Single Sign On SAML Fixes and Documentation Don't miss the new blog post "Introducing ZENworks Service Desk v24.2" for a complete overview of all features that can help improve your IT Service Management. Navigate to the resources outlined below to help you start planning your Service Desk upgrade today!