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Unveil the unseen: Why powerful discovery is the key to ITSM success
Unveil the unseen: Why powerful discovery is the key to ITSM success
25 October 2024 | 40 mins: You can’t manage what you can’t see. As services move to the cloud, strong discovery is key to increasing IT visibility, minimizing service disruptions, and ensuring successful changes. This session explores what powerful discovery looks like today and why it’s essential for ITSM success.
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The real story behind AI adoption. What the data tells us and implications for ITSM
The real story behind AI adoption. What the data tells us and implications for ITSM
10 December 2024 | 46 mins: AI is key to competitiveness, yet many lack a clear plan. Adoption is rising, but real impact lags. Learn about adoption trends, barriers, cultural challenges, and how to boost generative AI accuracy in ITSM.