Introduction to integrations with OpenText Service Management
webinar: Introduction to integrations with OpenText Service Management
Discovery: Drive ESM outcomes through complete asset visibility
webinar: Discovery: Drive ESM outcomes through complete asset visibility
Workshop: Build AI-enriched workflows
webinar: Workshop: Build AI-enriched workflows
Wait, Aviator can do all that?
webinar: Wait, Aviator can do all that?
ESM use cases and best practices from the OpenText HR team
webinar: ESM use cases and best practices from the OpenText HR team
ESM: Trends, tips, and 3 key capabilities
webinar: ESM: Trends, tips, and 3 key capabilities
De l’ITSM à l’ESM en passant par les RH
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Get into the groove of smarter, simpler ITSM
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Beyond the service portal: Elevate ITSM for meaningful work
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DORA—Neue regulatorische Herausforderungen für IT Operations Management
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Unveil the unseen: Why powerful discovery is the key to ITSM success
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Automatisez votre offre de services IT et métiers
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The real story behind AI adoption. What the data tells us and implications for ITSM
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Wie KI den IT-Betrieb verändert – Entfesseln Sie das Potenzial der KI im IT Service Management und IT-Betrieb
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Navigating the ethics of generative AI in ITSM. How should we forge ahead?
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What’s next in Enterprise Service Management? An in-depth look at the trends shaping ESM in 202
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Previous
Wie KI den IT-Betrieb verändert – Entfesseln Sie das Potenzial der KI im IT Service Management und IT-Betrieb
Wie KI den IT-Betrieb verändert – Entfesseln Sie das Potenzial der KI im IT Service Management und IT-Betrieb
8 July 2025 | 57 mins: Erfahren Sie, wie KI den IT-Betrieb transformiert: Automatisierung, bessere Entscheidungen und mehr Effizienz durch digitale Mitarbeiter und KI-Agenten im ITSM.
Next
What’s next in Enterprise Service Management? An in-depth look at the trends shaping ESM in 202
What’s next in Enterprise Service Management? An in-depth look at the trends shaping ESM in 202
23 January 2025 | 45 mins: Dissatisfied users. Unmet SLAs. Rising costs. Increasing complexity. Organizations continue to struggle despite wielding the most advanced automation tools for enterprise service management (ESM). Why is this happening? Why is the productivity promise of GenAI so elusive? Are most GenAI projects doomed to fail? What’s needed to move ESM forward?Join Travis Greene, senior director of product marketing at OpenText, and guest speaker Julie Mohr, principal analyst at Forrester, to hear Forrester’s latest research and learn what it takes to make ESM more user-friendly, cost-effective, and impactful across department