Introduction to integrations with OpenText Service Management
webinar: Introduction to integrations with OpenText Service Management
Discovery: Drive ESM outcomes through complete asset visibility
webinar: Discovery: Drive ESM outcomes through complete asset visibility
Workshop: Build AI-enriched workflows
webinar: Workshop: Build AI-enriched workflows
Wait, Aviator can do all that?
webinar: Wait, Aviator can do all that?
ESM use cases and best practices from the OpenText HR team
webinar: ESM use cases and best practices from the OpenText HR team
ESM: Trends, tips, and 3 key capabilities
webinar: ESM: Trends, tips, and 3 key capabilities
De l’ITSM à l’ESM en passant par les RH
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Get into the groove of smarter, simpler ITSM
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Beyond the service portal: Elevate ITSM for meaningful work
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DORA—Neue regulatorische Herausforderungen für IT Operations Management
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Unveil the unseen: Why powerful discovery is the key to ITSM success
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Automatisez votre offre de services IT et métiers
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The real story behind AI adoption. What the data tells us and implications for ITSM
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Wie KI den IT-Betrieb verändert – Entfesseln Sie das Potenzial der KI im IT Service Management und IT-Betrieb
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Navigating the ethics of generative AI in ITSM. How should we forge ahead?
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What’s next in Enterprise Service Management? An in-depth look at the trends shaping ESM in 202
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Previous
The real story behind AI adoption. What the data tells us and implications for ITSM
The real story behind AI adoption. What the data tells us and implications for ITSM
10 December 2024 | 46 mins: AI is key to competitiveness, yet many lack a clear plan. Adoption is rising, but real impact lags. Learn about adoption trends, barriers, cultural challenges, and how to boost generative AI accuracy in ITSM.
Next
Navigating the ethics of generative AI in ITSM. How should we forge ahead?
Navigating the ethics of generative AI in ITSM. How should we forge ahead?
18 July 2024 | 44 mins: GenAI is advancing fast, raising ethical concerns around bias, privacy, and misuse. This session explores key challenges, how to set guardrails for responsible use, and why ITSM teams must shift from technical skills to human-centered approaches.