Experience Cloud

Create customers for life

Explore on-demand webinars on to up-level your customer experience.

On-Demand Webinars

Integrate experiences, media, communications, messaging, and data in one cohesive customer experience management platform.

webinar: Beyond ERP: How SAP + OpenText transform customer experience
Beyond ERP: How SAP + OpenText transform customer experience
See how to modernize customer experiences end-to-end by using OpenText Document Presentment to streamline and personalize communications, ensure compliance, and accelerate processes for measurable CX impact.
webinar: Von reaktiv zu proaktiv: Die neue Ära der Customer Journey
Von reaktiv zu proaktiv: Die neue Ära der Customer Journey
Die Customer Journey tritt in eine neue Ära ein: weg vom bloßen Reagieren, hin zum proaktiven Gestalten unvergesslicher Kundenerlebnisse. Unternehmen, die heute erfolgreich sein wollen, dürfen nicht länger warten, bis ihre Kundinnen und Kunden den ersten Schritt machen.
webinar: Wie KI hyperpersonalisierte Kommunikation kanalübergreifend ermöglicht
Wie KI hyperpersonalisierte Kommunikation kanalübergreifend ermöglicht
Personalisierte Kommunikation ist kein Zufall. Sie entsteht, wenn Inhalte intelligent organisiert, KI-gestützt analysiert und zur richtigen Zeit über den passenden Kanal ausgespielt werden – abgestimmt auf Zielgruppe, Kontext und die jeweilige Journey-Phase. In unserem kompakten Webinar zeigen wir dir, wie das in der Praxis funktioniert.
Webinar: Analyst Insight on the Rise of CXaaS
Analyst Insight on the Rise of CXaaS
Explore what’s fueling the CXaaS movement in this analyst-led on-demand session with Aspire. Get the latest research, real-world examples, and insights on what’s working (and what’s not) as organizations rethink CX delivery. Ideal for leaders building the business case or shaping the CX roadmap.
Webinar: Why the Customer Journey Still Reigns
Why the Customer Journey Still Reigns
Today’s customers expect more than touchpoints—they want seamless journeys. In this on-demand session, learn how journey-led thinking, powered by AI and CXaaS, helps deliver connected experiences with less friction and greater flexibility. Perfect for teams mapping or enabling customer journeys.
Webinar: From Insight to Impact – How AI is Reshaping Customer Experience
From Insight to Impact – How AI is Reshaping Customer Experience
AI is already reshaping customer experience. In this on-demand session, see how GenAI and automation drive smarter insights, faster action, and tailored experiences—while easing workloads. Learn how leading teams are using AI responsibly and at scale to create meaningful customer moments.
Webinar: The New Operating Model for Customer Experience
The New Operating Model for Customer Experience
Discover how Customer Experience as a Service (CXaaS) is transforming the customer journey. In this on-demand session, explore how modular platforms, AI, and cloud delivery enable agile, scalable experiences—without the complexity of legacy systems. Perfect for CX and IT leaders looking to accelerate digital initiatives and modernize operations.
Webinar: Go from Zero to WOW with SaaS Customer Communications Management
Go from Zero to WOW with SaaS Customer Communications Management
Discover how to streamline communications in this on-demand session (with demo). See how to get started quickly with guided setup, empower teams to create compliant content, and keep everything organized in secure storage. Learn how GenAI supercharges personalization across print and digital channels—all with the flexibility and predictable costs of a cloud-based SaaS model.
Sample content thumbnail
Unify the claims experience with Guidewire and OpenText
Learn how the leading high-volume customer communications management (CCM) solution, OpenText Communications, integrates seamlessly with Guidewire. This powerful collaboration enables insurers to create 1-on-1 personalized communications at scale for their policyholders.
webinar: CX Virtual Summit Session 1
CX Virtual Summit Session 1
GenAI is the next frontier for customer and employee experiences. Hear from our digital experience expert panel about organizations who are getting it right.
Webinar: CX Summit Session 2
CX Virtual Summit Session 2
See a demo of total experience capabilities in action. Take a peek at the OpenText Experience Cloud roadmap. Navigate your path to the cloud with confidence with OpenText.