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Navigating the ethics of generative AI in ITSM. How should we forge ahead?
18 July 2024 | 44 mins: GenAI is advancing fast, raising ethical concerns around bias, privacy, and misuse. This session explores key challenges, how to set guardrails for responsible use, and why ITSM teams must shift from technical skills to human-centered approaches.
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Discovery: Drive ESM outcomes through complete asset visibility
Explore the capabilities that make OpenText™ Universal Discovery the market leader with deep, complete, and cost-effective discovery.