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Redcentric: Advanced AIOps increased network reliability, enhanced service delivery, and automated remediation.
Redcentric leverages OpenText AI for IT Operations and machine learning to support growth, improve service delivery, and streamline operations
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Achmea: End-to-end visibility and faster issue resolution
Achmea leveraged SMAX SaaS for cross-ITOM IT service and asset management, which led to better end-to-end visibility & faster service ticket & issue resolution