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Automatisez votre offre de services IT et métiers
8 October 2024 | 25 mins: Les demandes de services exigent rapidité et disponibilité. Découvrez comment l’automatisation optimise vos processus ITIL et métiers, soulage vos agents des tâches répétitives et améliore l’expérience utilisateur, quelle que soit la demande.
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What you don’t know can hurt you: Lessons learned about accurate IT discovery
24 April 2025 | 36 mins: Tired of flying blind with your IT assets? Despite what failed implementation attempts may suggest, accurate IT discovery isn't a myth—it’s your key to secure, resilient IT Operations. In this session, OpenText™ expert Travis Greene reveals how accurate IT discovery drives inventory trust to: Strengthen change and incident management, Reduce system vulnerabilities and downtime, Enhance audit readiness